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Terms and Conditions *Please Read*
These sabers are not toys and thus should not be given to children under the age of 15 to play with or as a present.
WARRANTY INFORMATION:
We do not accept any returns without prior permission from us to do so. There will be a 20% restocking fee if you change your mind after we have started to build your installed saber or shipped your empty saber, and no return will be accepted after 30 days.
Exhibiting extreme care while in use will bring you years of enjoyment. We do guarantee that each installed saber product has been tested by 3 members of our team before you receive it, and if it is not functioning the way it should upon arrival, please reach out to us so we can fix the issue.
Tampering with any of the internals, such as taking the saber apart, or trying to pull the chassis out, will void the warranty. A voided Warranty does not mean we will not help you it merely means there may be a cost involved for any repairs needed. We install many fonts for your enjoyment, and yes, you are welcome to obtain more and add yourself, or remove any of the current fonts, BUT PLEASE NOTE: any alteration of the programming voids your warranty. Even though most sound boards we are using are open sourced and changeable, the programming is for experienced installers.
Korbanth LLC, limited warranty is for 90 days upon receipt (exception blades see below). Since this is a delicate electronic product, the saber owner can cause things to render it “broken”. Some causes fall under our free repair category and some causes will require a cost to repair. The following descriptions should help to understand the dos and don’ts.
Neo pixel Blades – our blades are not for dueling, and not for striking with force on other saber blades or objects. Inside the tube is a string of breakable led lights, and if one goes out due to a hard hit, we cannot repair them, you can only purchase another blade for $85-$115. It is your responsibility to reach out to us within 10 days if the blade arrives in non-working condition so we can replace it. After the 10 days, all blades are non-refundable, or replaceable, since we cannot determine how they are treated while in your possession please follow our recommendations above.
Korbanth LLC assumes No Responsibility for orders shipped to foreign countries. When you place your order with us, you are assuming all Risks for Lost, Stolen, Damaged, Delayed or Impounded Orders. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country.
When you place your order, you are Agreeing to these Terms and Conditions. If the package is lost, stolen or seized by Customs - for any reason - and we do not receive the package back, we will Not issue you a refund. Foreign packages that are lost or stolen will not be refunded. If we do receive the package back after being seized, you are still responsible for the shipping charges.
You are responsible for any duties or taxes that may apply. We do not collect any duties or taxes from you and do not know how much they will cost you. Check with your country.
Please check with us before placing a order if in doubt. Prices are subject to change without notice and any pricing mistakes will not be honored.
